Terms of Service

1. Acceptance of terms

By creating an account, accessing, or using the appointments.page service (the "Service"), you agree to these Terms of Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these terms.

2. The Service

appointments.page is a multi-tenant appointment booking platform. Each tenant receives a public booking page, dashboard, and tools to manage services, staff, and customers. The Service is provided on a subscription basis under the plans listed on our pricing page.

3. Accounts and security

You are responsible for safeguarding your account credentials and for all activity that occurs under your account. Notify us immediately at support@appointments.page if you suspect unauthorized access.

4. Subscriptions, billing, cancellation

Paid plans are billed monthly in advance through Stripe. You may upgrade, downgrade, or cancel from your billing page at any time. Cancellations take effect at the end of the current billing period; paid features remain available until that period ends. We do not provide refunds for partial periods, except where required by law.

5. Acceptable use

You agree not to use the Service to:

• Send unsolicited communications (spam) to customers or third parties.
• Violate any applicable law or regulation.
• Infringe intellectual property rights.
• Probe, scan, or test the vulnerability of any system or network.
• Resell or sublicense the Service without our written consent.

6. Your data

You retain ownership of customer data, appointment data, and any other content you upload ("Customer Data"). We process Customer Data on your behalf as described in our Privacy Policy. You are responsible for ensuring you have the legal right to collect and store the personal information of your customers in the Service.

7. Service availability

We work to keep the Service available but do not guarantee uninterrupted access. Scheduled maintenance, third-party outages (Supabase, Stripe, Vercel, Resend), and other factors may cause downtime. We are not liable for losses arising from such downtime.

8. Termination

We may suspend or terminate your account if you materially breach these Terms, fail to pay, or use the Service in a way that risks harm to other users or the platform. You may delete your account at any time from your account settings.

9. Disclaimers and limitation of liability

The Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, our aggregate liability arising out of or relating to the Service will not exceed the fees you paid to us in the twelve (12) months preceding the claim.

10. Changes to these terms

We may update these Terms from time to time. Material changes will be announced via email or in-app notice at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance.

11. Contact

Questions about these terms? Email support@appointments.page.